What to Expect in Therapy

Appointments can be scheduled by phone, text, or email at any time, or we can pull out the calendar and plan your next few sessions at any point in the therapy process. 

If you need to cancel or change your appointment, we need 48 hours’ notice, otherwise, we’ll charge the full session fee. 

Should you find yourself held up and arrive late, please let us know as soon as possible.

Whether in-person or online, our sessions will last 50 minutes. Ketamine therapy sessions are 2-3 hours in length.

Always. Except in the event of real or threatened injury to self or others, the therapeutic relationship is a confidential place of healing. 

Legally, we are bound to keep your information private. Ethically and personally, we seek to earn and uphold your trust through using that confidentiality to develop safety within our therapeutic journey.

Heart Wild Psychotherapy is located at 4704 Harlan St in Suite 511 in Denver, CO, and this is where in-person visits will take place. 

There is ample parking available. Enter in one of the two entrances, and head up to the 5th floor. Suite 511 is off to the left as you exit the elevator.

Virtual therapy, or telehealth, is the very same therapy you’d get in our office, but offered to you wherever you are. Whether you’re battling a busy schedule or simply feel more comfortable on the other end of your computer screen, we’re here to support and accommodate you. 

We conduct our telehealth support free to access platforms that ensures your privacy and doesn’t require you to download any specific software. 

Then let’s change it! We are more than open to hearing your feedback and adjusting your treatment plan to ensure you’re getting as much benefit as possible. We encourage your honest input when something isn’t working (or when it is) so that we can respond by adjusting what we prioritize in your sessions, or the modalities we’re using to engage your healing. 

Your voice matters. Please know you’re safe to use it in this space. We are committed to making sure you are making progress, and we want to get you there even if it means referring you to someone else.

We are very committed to keeping a safe space for every client from your physical body to your emotional one. 

Please ensure you’re symptom free. If you’re feeling unwell, you’re welcome to cancel or opt for a virtual visit instead. Please give atleast 48 hours cancelation notice whenever possible.

If anyone in your household is ill or if you believe you have come into contact with an illness but you are asymptomatic, please wear a mask to your appointment or opt for a virtual visit. Your therapist reserves the right to move sessions to virtual for any reason.

Simply put, we don’t want our therapy practices to be dictated by health insurance companies. We want to offer the best treatment based on your needs, not the insurance companies’ needs. That said, we are in network with a select number of insurance companies, including Kaiser, Medicaid, Cigna, United, and Aetna. Even if you have insurance through either of these providers, you are welcome to pursue treatment with us through self-pay.